Responsible Gambling Policy

At Gatobet we take safer gambling seriously. We want players to enjoy controlled play and stay safe while using our site, so we provide practical tools, clear guidance and a supportive approach to reduce harm. If you ever feel that gambling is becoming a problem, we encourage you to act early and use the options below.

Player protection principles

We follow simple principles to protect players: prevent underage play, verify identity where needed, monitor account activity for risky patterns and offer timely interventions. Our team aims to be proactive and non-judgemental when discussing concerns, always prioritising player safety and compliance with UK standards.

Activity-control tools

You can control your play from your account settings. Tools include deposit limits, loss limits, session reminders and time-outs. These controls are applied immediately when set and can be adjusted downwards at any time. Increases in limits may require a short cooling-off period and additional checks.

Deposit and loss limits

Players can set daily, weekly and monthly deposit limits to match their budget. Loss limits let you cap how much real money you can lose over a chosen period. Setting conservative limits is a reliable way to keep play within affordable boundaries.

Time limits and account breaks

Use session reminders and reality checks to manage time spent gambling. Time-out options allow short breaks from the site, typically from 24 hours up to several weeks. For longer interruptions you can request a self-exclusion which blocks access and communications for a fixed period.

Self-exclusion

Self-exclusion is available for those who need a longer pause. During self-exclusion your account will be closed and marketing contact stopped. Self-exclusion can be set for a minimum period and extended as needed. If you wish to reopen your account after exclusion ends, we will follow a strict review process to ensure it is safe to do so.

Recognising signs of problematic behaviour

Warning signs include chasing losses, spending more time or money than intended, neglecting responsibilities, hiding activity from friends or family, and anxiety about gambling. If you notice these signs in yourself or someone else, consider using the tools above or seeking support.

Practical tips for staying in control

Set firm deposit and loss limits, use session reminders, never gamble with money needed for essentials, and avoid using multiple accounts. Take regular breaks and review activity in your account history to stay aware of time and spend. If you are unsure, lower your limits or take a time-out straight away.

Professional help and support organisations

If you need extra help, contact organisations that specialise in gambling support. In Great Britain you can visit BeGambleAware or GamCare, or call the National Gambling Helpline on 0808 8020 133 for confidential advice. You can also reach out to our support team via your account for guidance on tools and self-exclusion at Gato Bet.